Can I return, change or cancel my order?

Changing or cancelling: our products are made to order and we process orders in the order they're received, so if you need to change or cancel [eg the font, size, colour or delivery address], please contact us as soon as possible. If production hasn't started, we'll do our best to accommodate the change.

Custom made-to-order products: because these are made to your specifications, returns or exchanges aren't possible where you've made an error or changed your mind. That said, if something isn't right, contact us within 30 days of receiving your order and we'll try to help with an affordable solution.

Non-custom products [eg ready-to-ship numbers]: these may be returned with prior authorisation if unused and in original packaging, within 30 days of receipt. Return shipping is at the buyer's cost, and original shipping costs are non-refundable for change of mind.

Full details are in our refund policy.